About the Certified Control Systems Technician (CCST) Program

Electronic Testing

All levels of the ISA CCST exams are offered in an electronic format through the Prometric network. For more information on testing with Prometric, visit https://www.prometric.com/isa.

When can I take the CCST electronic exam?
Each year, the CCST exam is available electronically during three testing windows. Each exam testing window will have a deadline for applications to be considered for testing in that window. Eligible candidates will only be able to test during the testing windows.

Once your application fee is paid, testing must be completed within your assigned twelve-month testing window which is based on your application fee date. Please allow five (5) to ten (10) business days to receive your eligibility code.

In order to schedule an exam, you will need to pay your application fee by the specified application deadline for your preferred exam testing window.

You may reschedule your exam by using the Prometric portal and the rescheduled date must be during your approved testing window.

You may retest for a fee per retest as many times as needed within your 12-month exam testing window; however, you must allow thirty (30) days between your exam dates. 

If you do not successfully pass the CAP or CCST exam within your twelve-month testing window, you must reapply for the exam by submitting a new application and fee. Afterwards, you will be given a new twelve-month testing window based on your application payment date. 

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Fees

What are the Fees?
Fees for CCST vary depending on the level you apply for and the location you request to take your exam. There are no group discounts for certification application fees.

Application Fees

Certification Level Price for
ISA Members
Price for 
Affiliate Members, Community Members, and List
Exam Format
Levels I and III $331 $415 Electronic or Paper and pencil private exam sites—all locations
Level II $315 $397 Electronic or Paper and pencil private exam sites—all locations

   

Reschedule Fees with proper advance notification for Levels I, II,  and III
Candidates may reschedule an exam appointment during their eligibility window by accessing ISA’s landing page at Prometric’s website at least 48 hours prior to the scheduled exam time in the  United States or Canada and at least 5 days prior to the scheduled exam time outside of the United States or Canada. No reschedule fee will apply.

Region Advanced Notice Required
United States/Canada 48 Hours prior to Scheduled Exam Date
Non-United States/Canada 5 Days Prior to Scheduled Exam Date

 

Reschedule Fees without proper advance notification
Candidates who do not sit for their scheduled exam and do not give proper advance notice of intent to reschedule their exam will incur fees as follows:

Exam Type Fee for
ISA Members
Fee for
Affiliate Members, Community Members, and List
Location
Levels I, II, and III Electronic Exam $130 $145 All locations
Levels I, II, and III Paper/pencil Exam $130 $145 US Only

 

Retest Fees
You may retest for a fee per retest as many times as needed within your 12-month exam testing window; however, you must allow thirty (30) days between your exam dates.  If you are outside the twelve (12) month eligibility window, full application fees will apply. Retest dates must be at least 30 days after the last exam date.

Exam Type Fee for
ISA Members/Union Members
Fee for
Affiliate Members, Community Members, and List
Location
Levels I, II, and III Electronic Exam $190 $205 All locations
 

No-Show and Late Arrivals
For candidates who fail to appear for a scheduled exam, or arrive more than 15 minutes after the scheduled start time, fees will apply. See Reschedule fees without proper advance notification. You must reschedule your exam within your twelve (12) month eligibility period. 

What forms of payment does ISA accept for the application fee and/or private testing fee?
ISA will accept check, certified check, money order, PayPal payment,or wire transfer in US Dollars. Make checks payable to ISA. For wire transfer account information, please contact ISA Customer Service at info@isa.org or +1 919-549-8411. The following credit cards are accepted: AMEX, Discover card, Master Card, and VISA. Purchase orders are not accepted.

Is the application fee refundable?
CCST fess are NOT refundable. It is the responsibility of the applicant to thoroughly review the requirements for an examination to determine if he/she is qualified. No refunds will be made for applicants who do not show up for testing on the appropriate test date.

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Application and Documentation

There is no application.  However, during the payment process, the applicant must self-certify that  they 1) Are fully compliant with the certification criteria, qualifications and conditions for which you are applying; and 2)  Acknowledge that they may be subject to a random verification audit and will fully agree to provide the supporting documents proving your qualification.  Please review the CCST program requirements. 

Will I receive notice of my eligibility status?
Allow up to ten (10) business days after paying your application fee to receive your eligibility code for electronic exam scheduling. For private site exam candidates, you will be contacted by ISA within two weeks of the scheduled exam date.

Does CST Associate Recognition apply toward the requirements?
Yes, achieving CST in Training Recognition equals one year education. 

Does my work experience in HVAC, environmental temperature control, qualify as work experience for the CCST program?
HVAC work experience does qualify as related work experience for testing; however, it does not qualify as instrumentation.

Does my military experience qualify towards the CCST requirements? 
Your military experience will qualify as long as it relates to CCST responsibilities as defined in the program guide. A copy of your military DD 214 form and a written or typed description of the duties you performed can document your military experience.

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CCST Application Audit Process


How will I know if I have been audited?

Any CCST applicant selected for audit will receive notification via email and/or US Mail at the address of record. It is the applicants' responsibility to maintain their current, preferred address with ISA to ensure notifications are received.

Why was my application selected for audit?

All CCST applications are subject to audit. A random selection of CCST applications will be chosen for audit each year.

How do I complete the necessary audit documentation?

If your application was selected, you will be required to verify your employment history, education, and apprenticeship training as it relates to your application eligibility. Review the CCST Audit Documentation for more information.

How long do I have to submit audit documentation?

Applicants who are audited must complete the CCST Audit Documentation and return it with all necessary documentation to ISA within sixty (60) days of audit notification. Failure to do so will result in revocation of your application and certification.

This appendix should be completed only if you are notified by ISA that your CCST application is being audited. Please review the audit requirements so you are aware of what documentation you will need to submit in the event that your application is audited.

What if I am unable to provide the necessary documentation?

If you have already passed a CCST exam your certification will be revoked. See Application and Documentation above to review what information is required.

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Examination Process

 

What will I receive after I pay my CCST application fee?
Within five (5) to ten (10) business days, you will receive an email from ISA that contains your Prometric eligibility code, date of your eligibility window, and information to schedule your exam at a Prometric test center or to be remotely proctored.

When are candidates notified of their certificate status?
Prometric will email results to the candidate after completion of the exam. If a candidate passes, a digital certificate notice will be sent within ten (10) to fifteen (15) business days after the exam date. Failing candidates receive a percentage of each domain on how they performed on the exam by email. The percentage is not used to calculate their testing result.

What if the candidate does not receive their testing results by email from Prometric?
Prometric will email pass or fail results after completion of exam.  If you do not receive it within 24 hours, please contact them at https://scorereports.prometric.com and provide Prometric confirmation number that you received when you scheduled the test and your last name.

How is the passing score set for the CCST exams?
A modified Angoff Method is used to determine the pass point for each form of each exam. The modified Angoff Method uses expert judgements to determine the difficulty level of the exam. The easier the exam, the higher the pass point. Likewise, the more difficult the exam, the lower the pass point.

The following is a basic outline of the modified Angoff Method (some details have been omitted):

  1. A group of Subject Matter Experts (SMEs) independently rate each exam question within a given form of the exam. The ratings are defined as the probability, or likelihood, that an acceptably (minimally) competent person with the requisite education and experience will answer the question correctly. An acceptably (minimally) competent person is defined as someone who adequately performs all job functions safely and requires no further training to do so.
  2. The SMEs review each exam question as group. A statistical consensus is reached for the difficulty rating of each exam question.
  3. After the data are refined, the final step is to calculate the mean, or average, of all the test question ratings. This becomes the overall pass point estimation.
 

When do I need to arrive at the test site?
For electronic exams, candidates should arrive at the exam location no later than the scheduled exam time. For private exam sites, candidates must report to the exam location 30 minutes prior to the start time of the exam to sign-in and receive instruction.

What should I bring with me to the exam site?
The following is a listing of items you need to bring to the exam site. A calculator will be provided on the computer for those taking the exam electronically.

Electronic Exam candidates:

Your Confirmation Letter from Prometric and a government issued photo i.d.

Private Exam candidates:

Your Confirmation Notice from ISA
A government issued photo i.d.
A non-programmable self-powered or battery-operated calculator
Two (2) number 2 pencils

Are there any materials I cannot bring to the exam?
All exams are closed book for both electronic and private site exams. No reference material will be allowed in any exam room. A calculator will be provided on the computer for those taking the exam electronically so electronic exam candidates will not be allowed to bring one in. A location for personal items such as a pocket book, palmtop, mobile phone, or pager will be made available to you. Please note that storage space will be limited.

Is there a grievances/appeal process in the event I am not awarded CCST certification?
If an ISA CCST applicant feels he/she was wrongly denied certification, original or renewal, from the CCST program, then he/she has the right to appeal. To review the Grievances Appeal Process click here.

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Resource Materials

 

What study materials are available to help me prepare for the CCST program?
A study guide is available for each level of CCST certification and provides practice with similar types of questions as those found on the CCST exams. ISA also publishes a technicians guide book series that covers many topics found in CCST. Learn more about these valuable CCST study resources, including how to purchase them, by visiting www.isa.org/books. Contact ISA at +1 919-549-8411 for further information.

Are there any preparatory courses for the CCST program?

A CCST Review Course is available as a preparation course for all levels of the CCST certification exams. These courses are offered by ISA and can be offered at your location. ISA also offers a complete technical skills training path of courses as well as distance education programs that are helpful to those preparing for CCST. An ISA Training Service Consultant can give you more information. Simply e-mail ISA's Senior Learning Consultants at info@isa.org for more information on ISA Training Courses. If you qualify for CCST, you may be eligible to take the exam free if you register for the CCST review course.

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Reschedule

 

If I need to reschedule an electronic exam for Levels I and III, what do I need to do?
You may reschedule your exam by going to ISA’s landing page at Prometric’s website and using the information from Prometric’s confirmation email. The rescheduled date you choose must be within your twelve (12) month eligibility period. You must reschedule your exam more than 48 hours before the exam date for locations in the United States or Canada or more than 5 days for any other Prometric testing option. If you reschedule with less notice than is required you will incur fees. See reschedule fees without proper notice.

If I need to reschedule an electronic exam for Level II, what do I need to do?
You may reschedule only one time and the rescheduled date you choose must be within your twelve (12) month eligibility period. You must reschedule your exam more than 5 business days prior to exam date for an exam location in the United States. For canidates outside the United States, you must reschedule 30 days in advance of your scheduled exam date. See reschedule fees without proper notice.

Reschedule Fees without proper advance notification
Candidates who do not sit for their schduled exam and do not give proper advance notice of intent to reschedule their exam will incur fees as follows:

Exam Type Fee for
ISA Members
Fee for
Affiliate Members, Community Members, and List
Location
Levels I, II, and III Electronic Exam $130 $145 All locations
Levels I, II, and III Paper/pencil Exam $130 $145 US Only
 

If I need to reschedule an exam being offered at a private site, what do I need to do?
You may reschedule only one time and the rescheduled date you choose must be within your twelve (12) month eligiblity period. If you reschedule your private exam date with less than 45 days before the exam date due to a situation which prevents you from taking your exam as scheduled, the fee is listed above. Please mail the reschedule form with payment to ISA. You may reschedule to take the exam electronically if your company cannot arrange another private site. There is no fee if you reschedule your exam prior to 45 days before the exam date.

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Retest

 

Is there a time period that must pass before I can retest?
Yes, you must allow thirty (30) days from the last exam date to retest within your twelve (12) month eligibility period. 

Is there a retest fee?
Yes, the retest fee is $190 for members and $205 for non-members per retest. You must submit the retest fee and the form each time you want to retest, and you only pay the retest fee rather than the entire application fee.

How many times can I retest?
You may retest as many times as needed within your twelve (12) month eligibility period, but with the thirty (30) day waiting period, by paying the fees below. Retest fee is required each time you retest.

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Recertification

How will I know I need to recertify?

ISA sends recertification reminders in the forms of emails and postcards; however, it is the responsibility of the certificant to pay the recertification fee at the appropriate time. Please ensure that you keep your contact information updated with ISA so that you will receive these notifications.

What is the recertification fee?

  • Recertify by PDPs (no exam)
    • $210 ISA Member and Union Member
    • $265 Affiliate Member/Community Member/List
  • Recertify by exam (Level I and II)
    • $300 ISA Member and Union Member
    • $375 Affiliate Member/Community Member/List
  • Recertify by exam (Level II)
    • $286 ISA Member and Union Member
    • $357 Affiliate Member/Community Member/List

What is a Recertification Audit?

A random selection of current certificate holders will be audited, and those certificants will be required to provide verification of the points

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General

 

How do I get a copy of my CCST certificate in case I lose it or if my supervisor wants one?To access a copy of your certificate, find the email that was previously sent to you from Accredible , our digital badge provider.  That email contains information and instructions related to accessing your digital certificate.  For more assistance contact ISA Customer Service at info@isa.org or +1 919-549-8411.

What is the difference between the CCST program and the NICET Certification?
NICET, the National Institute for Certification in Engineering Technologies, offers a four level certification program for instrumentation engineering technologists. The CCST program is designed specifically to the control systems technician, and is more application focused.

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Private Testing

 

How do I establish a local test site for the CCST examinations?
If you are inside the US and have four or more applicants to test, ISA will contact a local proctor to administer the exam at your location at no additional charge. If you have less than four applicants to test, the site fee is $250. Contact ISA for information on private test offerings in the United States.