• Online Web Meeting Resources for ISA Divisions and Districts

    ISA's Districts and Divisions can take advantage of ISA's contracted services with Cisco WebEx as well as audio conferencing services from Intercall to conduct online meetings and webinars. ISA Divisions and Districts are a part of the ISA corporate entity and are therefore eligible to utilize these contracted vendor provided services.

    Divisions and Districts can use WebEx to conduct:

    • Online Division or District meetings
    • Webinars using the "Event Center" module of WebEx, which allows those invited to register for the event directly in Cisco WebEx, thus allowing for collection of contact information for all participants.

    Audio Conferencing options

    An audio service provider is needed when conducting WebEx meetings and webinars. There are two options available for audio conferencing:

    • FreeConferenceCallHD.com (with this option each caller pays for their own call via their telephone service provider)
    • Intercall Reservationless-Plus audio conferencing (with this option the division or district picks up the entire cost of the call at a rate of 13 cents per minute per each caller on the line.)

    VOIP (Voice Over IP) is available for use with either of the above options for international callers. There is also an option for international callers to use local dial in numbers to dial into calls for both of the above options. Information on international local dial in numbers can be found at the below links:

    How do I get started?

    Division and District Directors and VPs should inform your staff contact that you are interested in using WebEx and/or the audio conferencing service. Your staff contact will make arrangements for a designated officer to be set up as a host, which will then allow them to set up their own meetings and use WebEx as needed for ISA-related business purposes. For audio conferencing using Intercall your staff contact can provide you with the audio conference numbers you can use. The cost of the call will be charged to the respective Division or District.


    WebEx and Intercall Reservationless-Plus can only be used for ISA business purposes. In other words, they cannot be used for a leader's individual company related business. Additionally, ISA Sections are separately incorporated and cannot use these services under the ISA agreement with these vendors. Sections would have to secure agreements independently with these vendors.

    WebEx Resources

    User manuals

    WebEx Job Aid- Event Center (pdf)

    Cisco WebEx Event Center User Guide (pdf)

    Pre-recorded WebEx Event Center tutorials

    Event Center Managing Your Account Recording

    Event Center Facilitator Recording

    Free live training for WebEx

    Live training via webinar is available. Visit intercall.com for more information and to register for a free class.

    Audio Control Options for Intercall Reservationless-Plus

    Helpful Keypad Commands:

    *0 Operator assistance - conference
    00 Operator assistance-individual
    *1 Dial-out to a participant - leader only
    *2 Begin/end conference record - leader only
    *3 Change entry/exit method (recorded names, tones, silence) - leader only
    *4 Private roll call
    *5/#5 Mute/unmute all participant lines - leader only
    *6/#6 Mute/unmute your own line
    *7/#7 Lock/unlock conference (including operator) - leader only
    *8 Allow/disallow conference continuation - leader only
    *9 Start/join sub-conferencing
    11 Third-party conference start - bypass hold music to start call as leader
    *51/#51 Lecture mode on/off - leader only
    #99 Disconnect all lines except leader's - leader only
    *# Participant count
    ** List available keypad commands


    How to sign up for a free conference call HD phone number:


    Free Conference Call Audio Control Options


    Q&A Session

    Conduct and manage Question and Answer Session


    Caller Count

    Plays the number of participants present on the call


    Exit Conference

    Allows for participant to disconnect from the call



    Plays a menu of touch tone commands available to the caller


    Host Mute Mode

    Mutes all callers on the call



    Mutes individual line



    Stops participants from joining call


    Tone Control

    Turns entry and exit chimes on or off



    Allows for the host to record conference

    ISA Staff contact for help with using WebExlgreen@isa.org

    Related Files

    WebEx Job Aid - Event Center (Adobe PDF File)
    Free Conference Call International Dial In Numbers (Adobe PDF File)
    Cisco WebEx Event Center User Guide (Adobe PDF File)