Certified Automation Professionals (CAPs) are responsible for the direction, design, and deployment of systems and equipment for manufacturing and control systems.
After attending operator training, participants are asked to evaluate the training session by filling out a questionnaire. Which statement best describes the importance of evaluating operator training sessions?
A. It indicates how well participants liked the training.
B. It helps to measure program effectiveness and areas for improvement.
C. It provides records of who participated for ongoing monitoring.
D. It provides compliance records for training mandated by federal, state, and local regulations.
The correct answer is B, It helps to measure program effectiveness and areas for improvement.The intent of training is to have all participants apply the knowledge and skills they learn from training to their jobs. Evaluation helps to determine what final outcomes occurred because of attendance and participation in the training. It also helps to determine how to improve the training when the learning experience has fallen short.
Reference: Trevathan, Vernon L., A Guide to the Automation Body of Knowledge, Second Edition, ISA, 2006.
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