ISA Certified Control Systems Technician (CCST) program

Certified Control System Technicians (CCSTs) calibrate, document, troubleshoot, and repair/replace instrumentation for systems that measure and control level, temperature, pressure, flow, and other process variables.

CCST question

The _________________ process confirms that a company (1) documents what it does, (2) does what it documents, and (3) documents that it did it.

A. ISA12.11
B. ISO 9000
C. NFPA: 70-84

CCST Answer

The correct answer is B, "ISO 9000." ISO 9000 is a family of international quality management systems standards designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product or service. In short, this standard verifies that a company has a set of written procedures for manufacturing its product or service, that it follows these procedures 100 percent of the time, and that it documents that these procedures have been followed.

ISA12 is a group of standards relating to electrical equipment in hazardous (classified) locations. NFPA: 70-84 is the National Electrical Code (NEC). CENELEC is the European Community for Electrotechnical Standardization electrical standard.

Reference: Goettsche, L.D. (Editor), Maintenance of Instruments and Systems, Second Edition, ISA, 2005.

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