ISA | NA01:Training Needs Assessment

NA01: Training Needs Assessment and Analysis—Control Systems Technicians

Not sure what training plan would be best for your control systems technicians? Do your technicians have varied backgrounds and experience?

If you answered "yes" to these questions, this assessment can help. It identifies strengths and weaknesses as well as areas where training could enhance job performance. This training assessment identifies the performance requirements in your company and the skills your technicians need to successfully meet those requirements.

This four-step process forms a continuous cycle that helps you create a training program that yields the improved performance and productivity that your company expects.

You Will Be Able to:

Identify employee's specific strengths and weaknesses
Identify areas where training should enhance the employee's job performance
Review the Training Needs Report, containing an analysis of each employee's strengths and weaknesses and specific training needs, and determine a training path to meet the performance levels needed at your site

What Are the Components of the ISA Training Needs Assessment?

Knowledge Assessment Survey and Analysis - 100 multiple choice questions that relate directly to the knowledge requirements identified in the Certified Control Systems Technician^®(CCST^®) Job Analysis Report for the CCST examination
Task Performance Assessment Survey and Analysis - "Self-assessment" for employees to indicate their opinion of their ability to complete specific tasks related to control systems technicians
General Performance Interviews - ISA's subject matter expert interview with each employee and their direct supervisor to clarify and enhance the information collected by the Surveys
Individual Training Needs Report- Comprehensive Training Needs Report includes an overall group assessment and individual reports for each employee. This documentation is useful when undergoing ISO, FDA, or OSHA audits

For more information on a comprehensive needs analysis, or to bring an ISA course to your site, please email us.