17 June 2008

Honeywell, users connect

End users have a say when it comes to product development at Honeywell.
Customer advisory boards give huge advice for products, said Harsh Chitale, vice president of strategy and marketing at Honeywell during a press conference this morning at the Honeywell Users Group Americas Symposium 2008 in Phoenix, Ariz.
Chitale cited four examples where end users aided Honeywell in getting products updated and out the door.
The four product lines were the safety manager, Experion, POMSnet and POMStrace, and the Uniformance Process Studios.
“These products were developed along with customers and then went through trials at customer plants,” Chitale said.
One of the product line improvements vetted by end users is the updated version of Safety Manager, the company’s safety instrumented system (SIS).
This latest version of Safety Manager, which integrates with the company’s Experion Process Knowledge System (PKS), allows safety and process controllers to communicate with each other without depending on intermediate interfaces such as PCs, and without compromising operations security or data integrity.
In sharing critical information between Safety Manager and the Experion C300 process controller, the system can provide plant-wide SIS point data, diagnostics and system information, as well as alarms and events, operator displays and sequence of event information to any station in a plant.
Another product line a customer advisory board had input on was the enhanced version of the Experion system that allows plant operators to coordinate process control, safety shutdown and fire and gas mitigation steps.