02 May 2007

Getting close in a global environment

In a global environment, a company has to be as close to its customers as possible. That is why Phoenix Contact built its Customer Technology Center in Houston.
“Phoenix Contact has been a German company,” said Frank Stuhrenberg, senior vice president of global sales for Phoenix Contact in Germany during a press conference in Houston Tuesday. “For more than 60 years our business was focused on the German market, but one our owners said we have to be closer to our customers. We started to build up our network where we now have over 40 subsidiaries and partners across the globe. We want to bring our people close to the customers.”
The company continues to grow as it generated $1.25 billion in revenues last year. Its goal is to generate revenues of 1 billion euros this year.
The goal of the Houston-based center, Stuhrenberg said, “we want to be close to the customer. We want to bring technology to the industry and be in the center of the process industry.”
While Phoenix Contact is active in the process and the discrete markets, the company wants to jump on the growth curve in the process side right now.
“U.S. manufacturing has dramatically rebounded, particularly in the process industry,” said Jack Nehlig, president of Phoenix Contact USA. “Our new technology center underscores our commitment to these customers.