Frequently Asked Questions
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Exam Testing Window |
Exam Application Postmark Deadline |
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Window 1: 1 March – 30 April 2008 |
Tuesday, 15 January 2008 |
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Window 2: 1 July – 31 August 2008 |
Thursday, 15 May 2008 |
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Window 3: 1 November – 31 December 2008 |
Monday, 15 September 2008 |
Eligible candidate applications received in 2008 will be able to test in a total of two exam testing windows as outlined in the grid below.
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Exam Availability Schedule |
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Exam Application Postmark Date |
Exam Availability |
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18 September 2007 - 15 January 2008 |
Window 1: 1 March – 30 April 2008 |
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16 January - 15 May 2008 |
Window 2: 1 July - 31 August 2008 |
16 May - 15 September 2008 |
Window 3: 1 November - 31 December 2008 |
*Please allow 6 weeks for application review and notification of eligibility.
Fees
What are the fees?
Application fees
The application fee is $195 for ISA Members and $225 for non-members. There are no group discounts for certification application fees.
Reschedule Fees with proper advance notification
Candidates may reschedule an exam appointment during their six month eligibility period if they contact Thomson Prometric at least 48 hours prior to the scheduled exam time for United States/Canadian test centers and at least 5 days prior to the scheduled exam time for Non-United States/Canadian test centers. No reschedule fee will apply.
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Region |
Advance Notice Required |
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United States/Canada |
48 Hours Prior to Scheduled Exam Date |
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Non-United States/Canada |
5 Days Prior to Scheduled Exam Date |
Reschedule Fees without proper advance notification
Candidates who do not sit for their scheduled exam and do not give proper advance notice of intent to reschedule their exam will incur a fee of $125.
Retest Fees
You may retest twice within your (9) month eligibility period for a fee of $170 for each retest. If you are outside the (9) month eligibility period, full application fees will apply. Retest must be 30 days after last exam date.
No-Show and Late Arrivals
For candidates who fail to appear for a scheduled exam, or arrive more than 15 minutes after the scheduled start time, fees will apply. See Reschedule fees without proper advance notification. You must reschedule your exam within your six month eligibility period.
What forms of payment does ISA accept for the application fee and/or private testing fees?
ISA will accept a check, certified check, or money order in U.S. Dollars, or credit card. Make checks payable to ISA. Purchase orders are not accepted. Payment must be received with the application before it will be processed.
Is the application fee refundable?
CIMM® fees are NOT refundable. It is the responsibility of the applicant to thoroughly review the requirements for the examination. No refunds will be made for applicants who do not appear for testing on the appropriate test date. If, however, ISA cancels the exam date you registered for, and you cannot reschedule, a refund may be offered.
Application and Documentation
Please choose the appropriate box on the CIMM application for electronic testing or private site testing. Please review the program requirements in the CIMM Handbook. All documentation requirements remain the same whether you test electronically or in a private site.
Does the application have to be typed?
The application may be typed or handwritten legibly in ink. Please do not use pencil.
Will I receive notice of my eligibility status?
Allow up to four weeks after submitting your application for notification of eligibility and eligibility code for electronic exam scheduling. You cannot schedule an electronic exam until your application has been approved and you have received your eligibility notice. For private site exam candidates, you will be contacted by ISA within two weeks of receipt of your application.
What documentation is necessary to meet the testing requirements?
As an applicant, you must provide documentation with original signatures that verifies all work experience and training, and official transcripts that document your educational experience. Certificates of completion do not qualify as documentation of training or as an apprenticeship.
Do all of the Verification of Employment forms has to be submitted with my application or can I mail them separately in order to meet the Application Deadline?
All documentation should be received with the initial application. If ISA receives an application that does not meet the requirements, the applicant will be notified and given the opportunity to provide the remaining documentation. For candidates taking an exam at a private site who do not provide all documentation by the date ISA requests, you will need to reschedule to a new private site or take the exam electronically. Your reschedule date must be within the nine (9) month eligibility period.
How do I get verification of my previous employment?
You must contact previous supervisors and have them sign the Verification of Employment form for that particular period of employment. This form is provided in the CIMM application. Information needed to process the form includes your name, title, location of employment, name of company, dates of employment, description of work activities, and your supervisor’s signature. To meet the requirements for CIMM®, the entire period must be documented by signed Verification of Employment forms. ISA will not send these documents to previous employers. It is your responsibility as an applicant to submit all of the necessary documentation.
What if a previous employer is no longer in business or my former supervisor cannot be located? How do I verify this period of employment?
A colleague can verify this period of employment by signing the Verification of Employment form in the presence of a Notary Public.
What if I cannot locate anyone to verify a period of employment?
To apply for certification, you must document the entire period necessary to fulfill the requirement. If you cannot fully document the years, then you must postpone your application.
Does my military experience qualify towards the CIMM® requirements? If so, how do I document this period?
Your military experience will qualify as long as it relates to CIMM® responsibilities as defined in the program guide. To document this period, a copy of your military DD 214 form and a written or typed description of the duties you performed must be submitted.
Examination Process
What will I receive after I submit my CIMM® application?
If your application does not include all the necessary documentation, you will be notified and given an opportunity to provide the remaining documentation to meet the requirements. Once your application is approved, you will receive an Eligibility Letter with information on how to schedule your exam date and location for electronic exams, or a Confirmation Letter with the date, time, and site address of your private site exam.
Once my application is approved, how long and I eligible to test?
You are eligible to take the exam for nine (9) months after your application is approved.
Once I take the examination, how long will it be before I am notified of my status?
For candidates who take the exam electronically you will receive immediate results of your pass/fail status. If you pass, your certificate and wallet card will be mailed within thirty (30) days. If you take the exam in a private site, notification of your status wiill be mailed within thirty (30) days of your exam date.
How is the passing score set for the CIMM® exams?
A modified Angoff Method is used to determine the pass point for each form of each exam. The modified Angoff Method uses expert judgements to determine the difficulty level of the exam. The easier the exam, the higher the pass point. Likewise, the more difficult the exam, the lower the pass point.
The following is a basic outline of the modified Angoff Method (some details have been omitted):
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A group of Subject Matter Experts (SMEs) independently rate each exam question within a given form of the exam. The ratings are defined as the probability, or likelihood, that an acceptably (minimally) competent person with the requisite education and experience will answer the question correctly. An acceptably (minimally) competent person is defined as someone who adequately performs all job functions safely and requires no further training to do so.
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The SMEs review each exam question as group. A statistical consensus is reached for the difficulty rating of each exam question.
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After the data are refined, the final step is to calculate the mean, or average, of all the test question ratings. This becomes the overall pass point estimation.
When do I need to arrive at the test site?
For electronic exams, candidates should arrive at the exam location no later than the scheduled exam time. For private exam sites, candidates must report to the exam location 30 minutes prior to the start time of the exam to sign-in and receive instruction. All examinations are given in a four hour time period.
What should I bring with me to the exam site?
The following is a listing of items you need to bring to the exam site. A calculator will be provided on the computer for those taking the exam electronically.
Electronic Exam candidates:
Your Confirmation Letter from Prometric and a government issued photo i.d.
Private Exam candidates:
Your Confirmation Notice from ISA
A government issued photo i.d.
A non-programmable self-powered or battery-operated calculator
Two (2) number 2 pencils
Are there any materials I cannot bring to the exam?
All exams are closed book for both electronic and private site exams. No reference material will be allowed in any exam room. A calculator will be provided on the computer for those taking the exam electronically so electronic exam candidates will not be allowed to bring one in. A location for personal items such as a pocket book, palmtop, mobile phone, or pager will be made available to you. Please note that storage space will be limited.
Resource Materials
What study materials are available to help me prepare for the CIMM® program?
A study guide is available for the CIMM® exam and provides practice with similar types of questions as those found on the CIMM® exam. Learn more about these valuable CIMM® study resources, including how to purchase them, by visiting www.isa.org/books. Contact ISA at (919) 549-8411 for further information.
Are there any preparatory courses for the CIMM® program?
A CIMM® Review Course is under development and will be available in 2006 as a preparation course for taking the CIMM exam. This course will be offered by ISA and can be offered at your location. ISA also offers distance education in CD and Online formats that can help you prepare for CIMM. An ISA Training Service Consultant can give you more information. Simply e-mail Joyce Holmes at jholmes@isa.org or Matt Rothkopf at mrothkopf@isa.org or Chris Johnson at cjohnson@isa.org for more information on ISA Training Courses. As information becomes available, it will be posted on this page and at www.isa.org/training .
Reschedule
If I need to reschedule the date for which I initially registered for an electronic exam, what do I need to do?
You may reschedule only one time and the rescheduled date you choose must be within nine (9) months of the application date. You must reschedule an exam more than 48 hours before the exam date for an exam in the United States or Canada, or more than 5 days for any other Prometric testing center. Candidates who do not sit for their scheduled exam and do not give proper advance notice of intent to reschedule their exam will incur a fee of $125.
If I need to reschedule the date for which I initially registered for a private site, what do I need to do?
If you need to reschedule your private exam date with less than 45 days before the exam date due to a situation which prevents you from taking your exam as scheduled, the fee is $125.00. You may only reschedule one time, and the rescheduled private date you choose must be within nine (9) months of the initial exam date. There is no fee if you reschedule your exam prior to 45 days before the exam date. Please mail the reschedule form with payment to ISA.
Retest
Is there a time period that must pass before I can retest?
Yes, you must allow thirty (30) days from the last exam date to retest within your nine (9) month eligibility period. Download the Retest Form and mail the completed form with payment to ISA.
How many times can I retest?
You may retest a maximum of two times within your nine (9) month eligibility period. Retest within nine (9) months of the date of the original testing, and you only pay the retest fee rather than the entire application fee.
Renewal
How will I know I need to renew?
ISA sends renewal reminders in the forms of letters, postcards, and e-mails; however, it is the responsibility of the certificant to send the paperwork in at the appropriate time. Please ensure that you keep your contact information updated with ISA so that you will receive these notifications.
What is the renewal fee?
The renewal fee is $175.00 for ISA Members and $195 for non-members when renewing without an exam. Application fees for renewal by exam are $195 for ISA Members and $225 for non-members.
How do I apply for CIMM® Renewal?
You are required to renew your CIMM® certification every three years. Renewal applicants must pay the renewal fee, $175.00 for ISA Members and $195 for non-members, and submit a Renewal Application indicating the Professional Development Points (PDPs) earned in the three year renewal period. If you renew by exam, the fees are $195 for ISA Members and $225 for non-members. Download the Renewal Policies and Application or call ISA at (919) 549-8411. Payment must be received with the Renewal Application,
When is my CIMM® Renewal Application due?
Renewal applications will not be accepted more than 90 days prior to your certificate expiration date. Your CIMM Renewal Application is due postmarked 60 days prior to the expiration date printed on your CIMM® certificate. This will allow each CIMM® to maintain Active Status of the certification. The Renewal Application will be mailed to each CIMM® six (6) months prior to the expiration date on each CIMM’s certificate. 120 Professional Development Points (PDPs) are required for renewal. Please refer to the CIMM Renewal Policies for details on what qualifies for PDPs.
How many Professional Development Points (PDPs) do I need to renew?
120 PDPs are required to renew your certification if the renewal application is received by ISA postmarked by your certification expiration date. To reinstate your certificate after your expiration date, you must submit your application postmarked within four (4) months after your certification date. Up to 90 PDPs can be earned solely from work experience and a minimum of 60 PDPs must come from work experience. The remaining points will need to be earned through training and/or professional activities.
If you do not renew within 4 months after your expiration date, your certification is considered lapsed and you must submit a new application and retest to reinstate your certification.
If my certification has expired, what are my options to renew?
To reinstate your certificate after your expiration date, you must submit the Renewal Application within four months of your expiration date and indicate 120 PDPs. Up to 90 PDPs can be earned solely from work experience. The remaining points will need to be earned through training and/or professional activities.
How do I keep records of the PDPs I earn during the three year certified period?
Use the Personal Log you received to record the number of points earned in each Activity Category. Remember to document any relevant activities, including signed statements from employers, CEU transcripts, or certificates of completion with the number of hours for training programs. Keep this information with the Personal Log in the event your CIMM Renewal Application is selected for audit.
What is a Renewal Audit?
A random selection of renewal applications will be audited, and those certificants will be required to provide verification of the points listed on the application.
What happens if I forget to renew?
If you do not submit your renewal application showing 120 PDPs within 4 months after your expiration date, your certification is considered lapsed. Once your certification lapses, you must reapply and retest to become certified again.
General
How do I get a copy of my CIMM® certificate in case I lose it or if my supervisor wants one?
To receive a duplicate copy of your certificate, send a written request to ISA with your mailing address and payment of $15.00 each for a duplicate certificate or wallet card ($30 for both). Once your payment is received, a certificate and/or wallet card will be mailed to you.
Private Testing
How do I establish a local test site for the CIMM® examinations?
If you are inside the U.S. and have four or more applicants to test, ISA will contact a local proctor to administer the exam at your location at no additional charge. If you have less than four applicants to test, the site fee is $250. Contact ISA for information on private test offerings in the United States. ISA no longer offers private exam sites outside the U.S. Contact Alice Heaney at (919) 990-9401 or aheaney@isa.org for the details.
When are applications due?
Applications for private exam sites must be received by ISA six (6) weeks prior to the desired exam date.
Are fees different when testing at a private site?
No, individual fees remain the same regardless of whether you are testing at a private site or electronically.