Help for Member.isa.org Email

QUESTION: What is included in the 'Preferences' page?

ANSWER:

'Preferences' includes the following features:

• Message Center Alias: Here you can view your email address alias if you wish. Remember that the domain will always be member.isa.org.
  Example: john.smith@member.isa.org
• Forwarding Email Address: Enter the email address to which you want messages that come to your member.isa.org address forwarded. All messages sent to your ISA email address will be forwarded to the address you enter. They will not appear on the "My Member.isa.org Email" page. You can forward mail to more than one email address. Just enter each address separated by a comma.
  Example: Your ISA email address is john.smith@member.isa.org but you want your email forwarded to two other email addresses. Enter jsmith@aol.com,jsmith@nc.rr.com
  
• Save: Be sure to click the 'Save' button when you have made changes. The date and time of your save is updated.

ANSWER:

• Click 'Preferences' from the email upper navigation bar.
• Enter the email address to which you want email that comes to your member.isa.org address forwarded. All messages sent to your ISA email address will be forwarded to the address you enter. They will not appear on the member.isa.org email interface page.
• You can forward mail to more than one email address. Just enter each address separated by a comma.
  Example: Your ISA email address is john.smith@member.isa.org but you want your email forwarded to two other email addresses. Enter jsmith@aol.com,jsmith@nc.rr.com.

ANSWER: No. If you choose to forward your email automatically to another email address using the Preferences page, messages do not get stored in your member.isa.org inbox. You also may not automatically forward mail to any email address with a domain of member.isa.org.

ANSWER:

• Click 'Address Book' from the email upper navigation bar.
• Then click the 'Add New' button and enter information in the fields of the next screen.
• Click the 'Save' button. The new contact will be added to and displayed on your contact list.

ANSWER: Each address in your address book may be assigned to one or more groups using the "Group" field in the Address Book listing. This enables you to email entire groups and saves you the effort of typing in or selecting all of the email addresses separately.

The ability to email groups of users is extremely flexible, and begins with the defining of your group names and establishing how many you need. In order to assign a user to a group, enter the name of that group in the person's "Group" field when you edit their record. Any person in your address book can be a member of multiple groups, just separate the groups to whom you are assigning a person with a semicolon(;).

For instance, if you have a person in your address book that you wish to assign to two different groups for instance, "family" and "humor", just type the following in their group field: family;humor.

Remove a name from a group by deleting the name of the group from the person's address book listing.

ANSWER:

• Select a message from the email interface screen by clicking the "select" checkbox to the left of the message
• Click 'Move To' while 'Create New' is selected in the drop-down list next to 'Move To'.
• You will be prompted to enter a folder name. Enter a name and then click 'ok'.
• The folder will be created and the message will be moved to the folder.

ANSWER:

• When in the folder, click on 'Rename Folder'
• You will be prompted to enter a new folder name. Click 'ok' once finished.
• NOTE: You cannot rename the 'inbox' or 'sent items' folders.

ANSWER:

• When in the folder, click on 'Delete Folder'
• You will be asked to confirm that you want to delete the folder and all the messages it contains.
• Click 'ok' if it is alright to delete the folder.
• NOTE: You cannot delete the 'inbox' or 'sent items' folders.

ANSWER:

You can send mail to one or more individuals and one or more group distribution lists from your Contact list. You can also send email to someone who is not stored in your list.

• Click 'Compose' from the email upper navigation bar. The 'Compose Email' screen appears.
• Add the email addresses, and type the subject and text of your message.
• You can also add attachments by checking the checkbox next to 'I want to attach a file to this message.' After clicking 'Send', you will be prompted to attach the file.
• Click 'Send Message' when complete.

To send to individuals in your contact address book:

• On the 'Compose' screen, use the 'Select from Address Book' options on the upper right of the screen.

To send to your group distribution lists:

• On the 'Compose' screen, enter '!nameofgroup'. For example, if the group name is 'family', you would enter '!family' to send a message to everyone in your address book who has been assigned to the group called 'family.'

To send to an email address that is not in your contact address book:

• Simply enter the email addres in the 'To' field. If adding more than one address, separate each address with a semi-colon (;).

All messages you send will be in your 'Sent Items' folder unless you move them to another folder.

ANSWER:

• You can access your Member.ISA.org mailbox via the following path:
  Members & Leaders > My ISA > My Membership > My Email Service > My Member.ISA.org email
  (Bookmark the page or add to your Favorites list for easy access.)
• You will see the ISA email home page, which lists your mail folders. New messages will appear in your 'Inbox' folder.
• Click the message to open and read.
• You can reply to the sender, reply to all, or forward the message by clicking the appropriate button.
• If you want to move the message from your 'Inbox' to anther folder, click the arrow in the drop-down 'Move this Message to:' field and select the folder where you want to move the message. Then click 'Move Message'.

All messages received will remain in your 'Inbox' folder unless you have moved them to another folder.

ANSWER: Screens for the above display a 'check box' you can mark for deletion. Just check one or more boxes and then click 'Delete Checked.'

ANSWER: Storage capacity for ISA email is 10 MB. ISA recommends that you delete unwanted messages, addresses, folders and group lists. It's important to clear out your messages to ensure optimum performance.