ISA84 Safety Instrumented Systems Certificate Program
|
Prometric Location |
Advance Notice Required to Reschedule with no fee |
United States/Canada |
At least 2 days (48 Hours) Prior to Scheduled Exam Date |
All other locations |
At least 5 Days (120 hours) Prior to Scheduled Exam Date |
What are the reschedule fees?
Candidates who do not appear for their scheduled exam appointment and do not give proper advance notice of intent to reschedule their exam will incur a fee of $150.
Can a candidate retest and what is the retest fee?
Applicants may retest once within the three (3) month eligibility period for a fee of $150. If you are outside the three (3) month eligibility period, you must register again for the required course and exam and re-take both.
What if a candidate cannot make the scheduled appointment or is late for the appointment?
For candidates who fail to appear for a scheduled exam, or arrive more than 15 minutes after the scheduled start time, fees will apply. See Reschedule fees without proper advance notification. The exam must be rescheduled within the three (3) month eligibility period.
What forms of payment does ISA accept for the certificate program fees?
ISA will accept check, certified check, money order, or wire transfer (in U.S. Dollars), credit card and purchase orders. Make checks payable to ISA. For wire transfer account information, please contact ISA Customer Service at info@isa.org or (919)549-8411. ISA accepts AMEX, Discover card, Master Card, and VISA credit cards.
Payment should be received with the course registration and/or application. If you are sending payment separately please include this information with the application. Applications for certificates 2 and 3 cannot be processed without a form of payment.
Is the certificate program exam fee refundable?
ISA84 certificate program fees are refundable, less a $50 processing fee, if you decide not to take the exam after completing the course and within the 3 month eligibility window.
Testing
The ISA84 Safety Instrumented Systems Certificate Program exams are offered electronically through the Prometric global network of testing centers. For testing center locations, visit the Take the Exam link to the left or visit www.prometric.com/isa. The exams are not offered the day after completing the required course.
How does one become eligible to take an ISA84 certificate exam?
Certificate program applicants must register for the required course and the exam, and successfully complete the required course. For certificate exams 2 and 3, applicants must have passed exam 1. Click on the Requirements link at www.isa.org/isa84certificate to review the program requirements and see the Application and Documentation section of these FAQs above.
When will applicants find out if they are eligible to take an ISA84 exam?
Within 5 business days of completion of the required course, an eligibility email that contains the information needed to schedule an exam at Prometric will be sent. For certificate exams 2 and 3, you must have passed certificate exam 1 and also received notification that your application for certificate exam 2 or 3 has been approved.
How long is an applicant eligible to take an ISA84 exam?
The certificate exam and any retests must be taken within three (3) months of the last day of the certificate program course.
What if the required course is not completed?
If the applicant is still interested in pursuing the certificate, he/she must register for the course and exam again and re-take both.
What if a candidate does not pass the certificate exam?
If a candidate fails the exam, he/she may retest one time within the initial three month eligibility window for a fee of $150. If an applicant does not pass the exam within the three month window after the course and would like to receive the certificate, the applicant must register for the course and exam again and re-take both.
When can an applicant take the ISA84 electronic exam?
The ISA84 exams are available electronically through Prometric throughout the year. Appointment availability is developed by Prometric for each testing center, with some centers offering evening and Saturday appointments.
An ISA84 certificate exam must be taken within three months of the last day of the certificate program required course. If a candidate fails the exam, he/she may retest one time within the three (3) month eligibility period. If a candidate does not pass the exam within the three month window after the course and would like to receive the certificate, the applicant must register for the course and exam again and re-take both.
Once eligible, how is an exam scheduled?
Applicants who complete the program requirements will receive an email with an eligibility code. Go to www.prometric.com/isa to review locations and schedule an appointment.
Once scheduled, how is an exam confirmed?
Exam appointments are confirmed by Prometric via email. ISA does not provide candidate email addresses to Prometric – the candidate provides the email address they wish to receive the exam confirmation.
What if an exam confirmation is not received from Prometric?
Contact Prometric Candidate Care at 800-853-6769 and ask that it be emailed to you again. ISA cannot provide the confirmation for you.
Who should be contacted to reschedule an exam appointment?
Candidates must contact ISA if an exam appointment needs to be rescheduled. If the appointment is not cancelled at least 2 days in advance at Prometric locations in the United States/Canada or at least 5 days in advance at other Prometric locations, a reschedule form must be completed and sent to ISA with payment before the candidate eligibility can be re-set.
Examination Process
What will candidates receive after submitting the ISA84 application for Certificate Program 2 or 3?
If the application does not include all the necessary documentation, a deficiency letter will be sent and an opportunity to provide the remaining documentation to meet the requirements allowed. Once an application is approved, an eligibility letter with information on how to schedule an exam date will be sent via email within 5 business of completing the course.
Once a candidate is eligible, how much time is available for testing?
The eligibility period to take a certificate exam is three (3) months from the date the course is completed. You must complete all testing within the three (3) month eligibility period, including any reschedules or retests. Candidates have two hours to complete the exam.
Are there testing windows for taking certificate exams?
There are no testing windows for taking any of the certificate exams. Testing center availability is set by each Prometric testing center in the Prometric network. Some Prometric testing centers offer evening and Saturday appointments.
When should a candidate arrive at the testing center?
Candidates should arrive at the testing center no later than 30 minutes prior to the scheduled exam time to sign-in and receive instruction. All examinations are given in a two hour time period.
What if the testing center cannot accommodate an exam appointment?
If technical difficulties or inclement weather cause the cancellation of an appointment or the closure of a Prometric testing center, Prometric will attempt to contact the candidate using the phone numbers provided to them by ISA. Last minute cancellation situations will be handled on a case-by-case basis, and ISA and Prometric will work together to reschedule the candidate as quickly as possible.
What should be brought to the testing center?
The Confirmation Letter from Prometric and a valid government issued photo ID with signature.
Are there any materials that are not allowed at the testing center?
All exams are closed book. No reference material will be allowed in the testing center. A location for personal items such as a pocket book, palmtop, mobile phone, or pager will be made available to you. Please note that storage space will be limited.
Will anything be provided to candidates at the testing center?
A whiteboard with marker will be provided when candidates check-in at the testing center, and a scientific calculator will be available as a hot button on the computer screen.
When are candidates notified of their certificate status?
Results are reported immediately at the testing center. If a candidate passes, a certificate will be mailed within thirty (30) days of the exam date. Failing candidates receive a diagnostic report of how they performed on the exam at the testing center.
What if the testing center does not provide the testing results?
If the testing center is unable to provide testing results, have the test center administrator complete a candidate incident report and then let ISA know by calling Customer Service at (919) 549-8411.
Renewal
How will I know I need to renew?
ISA84 certificate(s) must be renewed every three years. ISA will send renewal reminders via email; however, it is the responsibility of the certificate holder to complete the renewal requirements at the appropriate time. Email addresses must be updated with ISA so notifications are received. This can be done by logging on the ISA web site at www.isa.org using your member/customer ID.
What are the requirements for renewal?
Certificate holders must complete a renewal application documenting their continued work experience, register and complete the ISA84 Certificate Program Renewal Seminar online, and pay the renewal fee. The renewal application will be found at www.isa.org/isa84certificate. Questions regarding renewal can be addressed by sending an email to info@isa.org or calling ISA Customer Service at (919) 549-8411.
What is the work experience requirement for renewal?
A minimum 2 years work experience in process industries with at least 20% of that time working in process safety life cycle issues. A year is defined as 1,500 hours of active employment. A cumulative total of 3,000 hours of documented work experience is required during the three year renewal period.
What is the ISA84 renewal fee?
The renewal fee is $295 and includes registration fees for an online required renewal course. If the web seminar is completed successfully, a new certificate will be issued.
When is the ISA84 Renewal Application due?
Renewal applications will not be accepted more than 90 days prior to your certificate expiration date. The ISA84 Renewal Application is due postmarked 60 days prior to the expiration date printed on your ISA84 certificate. This will allow each certificate holder to maintain Active Status of the certificate.
How is the ISA84 SIS Expert status continued?
For those that have received all three ISA84 Safety certificates (ISA84 SFS, ISA84 SSS, and ISA84 SVS), each must be maintained in Active Status to claim the designation of ISA84 SIS Expert. All modules of the ISA84 Certificate Program Renewal Seminar online must be completed,
If the certificate(s) is expired, what are the options to renew?
To reinstate the certificate(s) after the expiration date, you must register for the required prerequisite course and the exam and re-take both.
General
How do I get a copy of my ISA84 certificate in case I lose it or if my supervisor wants one?
To receive a duplicate copy of your certificate, send a written request to ISA with your mailing address and payment of $15 for a duplicate certificate. Once your payment is received, a certificate will be mailed to you.
