Community List FAQs and Policies
(Note: When sending the following commands to the list server, replace [listname] with the name of the list. For instance, a request to join the Safety List would be sent to firstname.lastname@example.org.)
A. ISA makes the Community Lists available to both members and nonmembers as a place where people can go to discuss technical issues and ask technical questions. We have professionals from all over the world on the lists, which provide a place for each to share their expertise.
Currently ISA features community lists for those interested in topics covered in ISA's Technical Communities, and a number of lists for ISA Technical Divisions and ISA Sections.
A. The rules for using the lists are outlined in the FAQ and ISA's Terms of Service. Some of the rules in the Terms of Service include:
A. If you aren't subscribed to the list and have access to the Web, head to the ISA community mailing lists' Web interface and click on the name of the list you would like to join. You will be presented with the option to sign in, read the messages in the list archive, or join the list.
A. After becoming a list member, you can post messages to the entire list by sending them to [listname]@isa-online.org. You can also use the Web interface to send messages.
A. List messages can be sent to you in three different ways: as they come in, once a day as an index of subject lines, or once a day as a digest with the complete messages for that day. You can arrange to receive the digest by changing your options through the Web interface. Learn more at http://www.isa.org/listservusers.
A. You can receive an index of the day's subject lines, along with instructions on how to retrieve individual messages, by changing your options through the Web interface. Learn more at http://www.isa.org/listservusers.
A. Your Listserv email address is the same as your email address on your ISA Customer account. If you change your email address on ISA.org the change will apply to your Listserv email address.
A. In order to weed out old or bad addresses, our list server automatically puts list members on "hold" if they "bounce" too many messages. In other words, if a message is sent to your address, and for some reason your mail server refuses to pass it on, then that will count as one bounce. After a member's e-mail address has bounced for a certain number of days straight, the member will be put on hold and will not receive any more messages from the list. A reminder will be sent to the member's e-mail address for a period of 10 days with instructions on how to release the hold on your e-mail address.
A. You can access past messages through the list's Web interface.
A. Simply use the reply functionality of your e-mail client and the message will automatically go back to the sender. If you wish to reply to the list, copy and paste the lists's e-mail address into the to: field in your message.
A. Conversations tend to wander off the original topic, whether they're held around the water cooler or on an e-mail list. If the message thread (or list of messages based on the same subject) start to wander, please let the list members know by changing the subject line to something more descriptive of the new topic. When replying to the digest version, please copy and paste the subject line of the message you are replying to into the subject of the e-mail. That way it is possible to tell what the message is about by scanning the subject line.
A. No. You must include your name and e-mail address with every post. Posts without a name and e-mail address may be rejected. (It is often quite helpful to other list members for you to include the company at which you work as well.)
A. We request that list members do not send attachments to the lists to protect other list members from viruses and long download times.
A. Most e-mail programs that offer text formatting, such as making the text bold, do so by either using Rich Text Format (RTF) or HTML coding. Several widely used e-mail programs render either as an illegible mess, so we ask that list members always try to send their postings in plain text format only. (However, we realize that certain mail clients do not give you a choice in the matter.)
Spacing and line break issues also come up every once in a while. Given the fact that e-mail clients format an e-mail in a certain way, then the list server formats it again, and the recipient's e-mail program formats it again, it's amazing it doesn't happen more often.
A. In general, messages sent to the list must be within the subject area of the list.
A. No, the list is for technical discussions among professionals, not commercial purposes. Since we live and work with products, some mention of the commercial aspects of the industry is impossible to avoid, but actually "conducting business" through the list is outside its purpose.
A. One of the keys to building a healthy e-mail list community is respect for each other and for the list's diversity of opinions. Argument and debate are fine. Personal attacks are not. Remember that posting to the list is like talking to thousands of people at once, not just the person to which you are replying. You are responsible for what you write. Those who cannot be civil will be removed from the list of subscribers.
A. Of course. If you are concerned about the appropriateness or private nature of your message, or you just don't feel like sharing the message with the list, feel free to contact each other offlist.
A. Occasionally list members who are also ISA members want to express their opinion about an ISA policy to the entire list. If that is the primary purpose of the message, we ask that you do not post the message. Why? The best answer is that it goes against the purpose of the list, which is technical discussion. Also to the point is that the lists are not for ISA members only, and why would a non-ISA member want to read a twenty-message thread of what went on at the last President's Meeting? We ask that ISA members contact the Society at email@example.com or go through their local governance structure with their policy concerns.